Trend Micro Virus Scanner Red Icon System Tray
Trend Micro is the Computer Virus Scanner that is recommended for use in our institute. I have the virus scanner running in my laptop and desktop computer. When running normally, the Trend Micro icon shows blue color on Windows XP system tray. Today, it’s a different story. I have a red icon instead on the usual blue one.
Trend Micro’s OfficeScanNT RealTime Scan red icon designates that the service was not started during start up of the computer. The OfficeScanNT RealTime Scan is vital for virus free computer as it Performs Real-time, Scheduled, and Manual scan on OfficeScan clients. This not running will pose some danger to the computer being infected with a computer virus or worm.
Running Trend Micro’s OfficeScanNT RealTime Scan Service:
Click Start -> Run
CMD -> press enter
On the black Windows Command window type
Net start ntrtscan -> press enter
It will show the message that the OfficeScanNT RealTime Scan service was started successfully.
I have noted immediately the Trend Micro icon on the Windows System Tray turn to blue color. Blue color indicates that it’s running normal operation. This assures that the Anti-Virus Scanner is working and is scanning real time for spyware, worms, trojan, boot, file and memory viruses that is going to infect the computer.
Posted on
Saturday, November 29th, 2008 at 10:48 pm under 
Ran net start ntrtscan from the command prompt
realtime service starting next line
realtime service could not be started
any clues
March 12th, 2009 at 11:05 pmi can’t start services officescanNT Realtime scan
January 6th, 2010 at 3:19 pm@ Tim
Go to Services and search for TM Security Agent Realtimesearch (i think it calls in engl
)
Click run it.
The ball change the color to blue!
greetz Alex
March 24th, 2010 at 4:23 pm