A 24 hour computer helpdesk call center is available for companies and businesses that have their IT support outsourced. Desktop computer issues regarding system configuration and software application are common. In an office where most desktop computer is running on Windows 7 operating system request for assistance is a challenging task for helpdesk support.
A helpdesk support technician is equiped with a working desktop environment running various versions of Windows operating system to fully tackle the task. There are cases wherein the technical support does not have particular access to a specific Windows system that the user has and this has caused difficulty.
MS Windows operating system control panel is a jump board for accessing different computer system configuration, with that said, it is an essential working window that a helpdesk support should be familiar with. There were changes in icon and icon names for different Windows operating system. Thus, it’s difficult to follow without a proper reference guide.
A Windows 7 Home Premium control panel icon is very useful for helpdesk support technician when no working environment is available for supporting user issues.